BOOKING TERMS AND CONDITIONS
1. THE CONTRACT The Contract for a short-term holiday rental will be between Wayne Harris / Rachel Taylor owners of Crabtree Barn holiday let (referred to as “Crabtree Barn or We”) and the person making the booking and all members of the holiday party (referred to as “the Customer, or Your or You”) in the following booking conditions. UK Law will govern the Contract. The contract of hire is not effective until We have processed the deposit. The contract will be subject to these booking conditions and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival. We must be provided with a list containing the names, ages, Postcodes and contact details of all guests.
2. PAYMENT Bookings are CONFIRMED on receipt the deposit of 30% of the booking cost. The deposit must be paid within 3 days of booking being placed. The balance of the rental will be due for payment 8 weeks prior to the start of the stay. You will be emailed a reminder 9 weeks before your stay.
3. CANCELLATION Bookings placed before the 17th February 2021 are covered under a different set of Terms and Conditions and are available by emailing firstname.lastname@example.org if these apply to your booking. For Bookings placed post 17th February these new Terms and Conditions apply to cancellations.
a/ If your booking has to be cancelled because Crabtree Barn is put under Government Restrictions and has to close and the period of closure covers Your booking You will be refunded in full.
b/ In the event that Your given address is put into Local/Regional Lockdown, rendering You unable to travel, and the period of restriction covers your booking You have the choice to either move your booking to an alternative date in the future for the same value of stay or you will be refunded in full.
c/ If your booking has to be cancelled because Crabtree Barn has to close through Force Majeure, meaning any of the following circumstances which may hinder or prevent the performance by us of the Contract, including but not limited to: (a) acts of God, flood, drought, earthquake or other natural disaster; (b) epidemic or pandemic; (c) terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority, including without limitation imposing a restriction, prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) non-performance by our suppliers or contractors; and (i) failure of utility service, and the period of closure covers Your booking You will be refunded in full.
d/ Customer inability (or the inability of any, some or all of Your intended party) or disinclination to travel to and stay at Crabtree Barn for any reason. This includes – but is not limited to – illness (including Covid), a requirement or recommendation to self-isolate or quarantine, shielding, a call to jury duty, military service, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport. These remain at Your risk and do not give rise to a right to cancel or to receive a refund unless We re-let the property, other than according to the sliding scale below. You are strongly recommended to take out UK travel insurance to cover these eventualities. If you choose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation.
e/ Cancellations must be notified to Crabtree Barn by email and phone and once received in writing we will confirm the cancellation request.
f/ Crabtree Barn will apply the scale shown in the table below to bookings to determine the amount of the charge, which shall be a % of the total cost of the holiday.